WhatsApp Integration

The WhatsApp integration delivers deal notifications directly to buyers via WhatsApp Business API (with a wa.me fallback link for recipients who don't use the app), monitors replies, and routes buyer engagement back to Dora.

Platform

• Primary: WhatsApp Business API (official API with message templates)
• Fallback: wa.me deep links sent via SMS or email when WhatsApp is unavailable
• Skill: whatsapp-mvp

Capabilities

Deal Notification Templates

• Pre-approved WhatsApp Business message templates for compliance
• Templates include: new deal alert, price change, offer received, closing reminder
• Rich media support — deal photos, property summaries, and call-to-action buttons

Reply Monitoring

• Inbound message polling on the WhatsApp Business number
• AI classification of buyer intent (interest level, questions, offers)
• Auto-routing to broker-relay for qualified leads

Broadcast Management

• Segment buyer lists by geography, price range, or property type
• Scheduled broadcast delivery with engagement tracking
• Delivery and read receipts monitored per message

Integration Points

• dispotree — deal creation triggers WhatsApp notifications; buyer replies update deal records
• dora — orchestrates via the whatsapp-mvp skill
• gmail-integration — parallel email notification channel; cross-channel de-duplication
• gohighlevel — engagement tracking data feeds into GoHighLevel campaigns

Architecture

The integration connects to the WhatsApp Business API via cloud-hosted endpoints. Message templates are pre-approved by Meta and mapped to deal lifecycle events. Inbound webhooks receive message status updates and reply content, which are then classified and routed by Dora's intent engine.