WhatsApp Integration
The WhatsApp integration delivers deal notifications directly to buyers via WhatsApp Business API (with a wa.me fallback link for recipients who don't use the app), monitors replies, and routes buyer engagement back to Dora.
Platform
- Primary: WhatsApp Business API (official API with message templates)
- Fallback:
wa.medeep links sent via SMS or email when WhatsApp is unavailable - Skill: whatsapp-mvp
Capabilities
Deal Notification Templates
- Pre-approved WhatsApp Business message templates for compliance
- Templates include: new deal alert, price change, offer received, closing reminder
- Rich media support — deal photos, property summaries, and call-to-action buttons
Reply Monitoring
- Inbound message polling on the WhatsApp Business number
- AI classification of buyer intent (interest level, questions, offers)
- Auto-routing to broker-relay for qualified leads
Broadcast Management
- Segment buyer lists by geography, price range, or property type
- Scheduled broadcast delivery with engagement tracking
- Delivery and read receipts monitored per message
Integration Points
- dispotree — deal creation triggers WhatsApp notifications; buyer replies update deal records
- dora — orchestrates via the whatsapp-mvp skill
- gmail-integration — parallel email notification channel; cross-channel de-duplication
- gohighlevel — engagement tracking data feeds into GoHighLevel campaigns
Architecture
The integration connects to the WhatsApp Business API via cloud-hosted endpoints. Message templates are pre-approved by Meta and mapped to deal lifecycle events. Inbound webhooks receive message status updates and reply content, which are then classified and routed by Dora's intent engine.